PPM CONTRACTS - LONDON
HIU Maintenance for Property Managers & Managing Agents
Coordinated access, dependable compliance records and every unit covered under one contract with one point of contact. Built for blocks, estates and multi-site portfolios.
One Specialist Partner Across Your Portfolio
MANAGING AGENTS
Coordinated servicing across managed blocks, with scheduling around residents.
LANDLORDS
Single-property or portfolio-wide HIU maintenance with clear service records.
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HOUSE ASSOCIATIONS
Structured servicing programmes across large residential property portfolios.
DEVELOPERS
Snagging, warranty support and communal heating system handover services.
A contract designed around operational control
Communal and district heat networks carry obligations around metering, billing accuracy and system performance. Regular, documented HIU servicing supports these obligations and creates an evidence trail for resident queries and regulatory checks.
Scheduled annual or more frequent servicing
Volume-based rates for multi-unit contracts
One point of contact across the portfolio
Priority reactive repair response options
Service history documented for every unit
Flexible scheduling around access and notices
Specialist Diagnosis, First-Visit Fixes
We check flow and return temperatures, flow rate, pressure, PICV operation, actuator response and the plate heat exchanger before we quote so you get an accurate diagnosis and a fixed-price repair, not a guess.
40-unit block · annual PPM programme
Every unit serviced within an agreed annual window, scheduled around residents' access. Each visit is logged individually, so the managing agent has a complete, dated service record for the whole block on request.
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Mixed-brand estate · consolidated servicing
One contract covers the estate regardless of how many different HIU brands are installed across it. The agent deals with a single point of contact and one schedule, rather than coordinating separate brand specialists.
Developer handover · snagging support
Commissioning checks and snagging resolution carried out before residents move in, with faults recorded against each unit. Support continues through the defects period so warranty issues are picked up early, not after complaints start.
HELPFUL ANSWERS
Frequently Asked Questions About HIU Systems
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